Your Cat Sitting Questions Answered

From getting ready for your first booking to staying updated while you’re away, here’s what you can expect from Michelle and Demi at Meow Moments Cat Sitters.

We offer standard home visits, twice-daily visits, Stay & Play visits and limited overnight care, tailored to your cat’s routine and personality.

Every visit includes feeding, fresh water, litter-tray care, checking your cat’s wellbeing, and playtime or cuddles if they want them. You’ll also receive a written update, photos and videos after every visit.

Visit our Services & Prices page to explore the options.

Meow Moments is run by Michelle and Demi, a mother-and-daughter team with many years of hands-on experience caring for cats with different personalities, routines and medical needs.

We combine professional cat sitting experience with recognised pet care training. We are also experienced in administering medication, including insulin where agreed.

You can get to know us on our About Us page.

We are fully insured, DBS checked and trained in Level 3 Pet First Aid and CPR.

We follow the care and emergency information provided through your Client Portal and will contact you promptly if we notice concerning changes in your cat’s health, behaviour or wellbeing.

Please keep your cat’s care instructions, veterinary details and emergency contacts up to date before each booking.

Alongside cat sitting, we can help with medication, injections where agreed, care for small pets in your household and vet transport when needed. Please discuss these requirements with us before booking.

Routine playtime, cuddles and companionship are included in our visits, along with household tasks such as bringing in post, putting out bins and basic plant watering.

Additional charges may apply for small pets, vet transport and other extras. See our Services & Prices page for details.

We use unmarked vehicles to avoid drawing attention to our visits.

Where arranged, we can put out wheelie bins, bring in post, open and close curtains, and turn lights on or off to help your home look occupied.

We follow your access and security instructions and will let you know if we notice anything unusual at your property.

Yes. Meow Moments Cat Sitters is fully insured, and both Michelle and Demi are DBS checked, giving you added peace of mind when welcoming us into your home.

Our qualifications include Level 3 Pet First Aid and CPR and a Pet Sitting Diploma.

Alongside our training, we have hands-on experience caring for cats with a range of routines, personalities and care requirements.

Absolutely. You’ll receive a written update, photos and videos after every visit, so you can see how your cat is getting on.

We’ll let you know about their food, litter-tray habits, mood and what we’ve been up to together. If we notice anything concerning, we’ll contact you promptly.

Standard visits last 20–30 minutes, giving us time to take care of the essentials and offer companionship, playtime or cuddles.

Our Stay & Play service includes one visit of up to 60 minutes and is ideal for kittens or cats who benefit from extra attention.

We let your cat set the pace. Some enjoy lots of interaction, while others prefer a calm presence and their own space. We never force affection.

Please update your Client Portal before your booking, including feeding instructions, medication details, veterinary information, emergency contacts and access instructions.

Leave enough food, litter, medication and other essentials for your time away, with everything clearly accessible. Please also make sure we can find your cat’s carrier if it is needed.

If your property requires a parking permit or specific access arrangements, please organise these with us in advance.

Yes. We are experienced in giving oral medication and injections such as insulin, subject to prior agreement.

Please discuss your cat’s requirements with us before booking and add clear, up-to-date instructions to your Client Portal, including the prescribed dosage, timing and routine.

If we notice signs that your cat is unwell, we’ll contact you promptly and follow the emergency arrangements recorded in your Client Portal.

If urgent veterinary attention is needed and we cannot reach you, we’ll follow your veterinary authorisation and seek help from your vet or an emergency veterinary practice.

Please keep your veterinary details and emergency contacts up to date, complete the required veterinary authorisation and leave a suitable carrier accessible.

Vet transport charges are listed on our Services & Prices page. Veterinary fees remain your responsibility.

Booking, Payments & Cancellations

For full details about deposits, payment dates, cancellations, visit arrangements and other booking conditions, please read our Terms & Conditions.

Still Have a Question?

We’re happy to talk through your cat’s needs and help you choose the right care. Get in touch with Michelle and Demi.

Contact Us